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FAQ

How do I become a volunteer? 

We have a web based registration system for volunteer sign up. Please see the volunteers section on our website.

What items are allowed on site?

The following items ARE allowed:

YES Portable/ collapsible chairs

YES  Cell phones

YES  Soft-sided coolers

YES  Blankets and beach towels

YES  Water bottles (provided they are sealed)

YES  Small back packs, bags, and purses

YES  Personal cameras (small digital ones)

YES  Lighters and cigarettes

YES  Binoculars

YES  Umbrellas (small hand-held ones)

YES  Baby strollers

NOTE: Items on the list below WILL be confiscated.

What items are prohibited on site?

The following items are NOT allowed:

NO  Weapons of any kind

NO  Bicycles inside festival grounds (bike racks available near entrance)

NO  Skateboards, rollerblades, scooters, carts or personalized motorized vehicles (except wheelchairs)

NO  Illegal substances or drug paraphernalia

NO  Alcohol (alcohol will be sold at the festival)

NO  Pets (Except Service Dogs)

NO  Over-sized umbrellas (beach/golf)

NO  Hard-sided coolers

NO  Glass containers

NO  Unauthorized vendors permitted

NO  Audio recording devices

NO  Video equipment: No video recording will be allowed

NO  Professional photograph equipment
(small hand held cameras without additional lenses are fine)

NO Fireworks

NO Beach balls, soccer balls, baseballs, etc…

NO Squirt guns or water toys

NO Tents

NO Megaphones

NO Non-collapsible Chairs

NOTE: ALL BAGS WILL BE SEARCHED

Festival Audio/Visual Recording Policy.

Patrons of the RBC Royal Bank Bluesfest are not permitted access to the festival site with Video Cameras, Audio Recording Devices or any photographic Equipment with Detachable Zoom Lenses and/or Tripods. Handheld cameras without detachable lenses are allowed. RBC Royal Bank Bluesfest reserves the right to confiscate any such equipment or deny entry/remove a patron from the premises who fails to comply with this policy.

When do the festival grounds open each day?

Gates open at 5:00PM on weekdays, noon on weekends and the festival ends before 11:00PM nightly.

Are children admitted free to RBC Royal Bank Bluesfest?

Children under 10 are admitted for free to the festival. However, if children are accompanying a parent into an area with reserved seating, such as Gold Circle, extra seating is not provided.

What kind of wheelchair access is there? 

The venue grounds are wheelchair-accessible. However, due to the ground’s natural terrain and size it can be difficult to manoeuvre a wheelchair. There will be a reserved area designated to patrons using wheelchairs. It is important to note that the person in the wheelchair needs a general admission ticket but will also have access to the wheelchair area(s). Please bring an attendant if needed. The attendant will be given free access to both general admission areas and the wheelchair area, when attending to wheelchair user.

The festival does not provide any personal care or golf cart rides, but RBC Royal Bank Bluesfest’s volunteer A-Team (A for Accessibility) does offer push service and other light support as deemed appropriate. The A-Team volunteers will be roaming the site to offer support as well as stationed in the main bowl in the A-Team Tent near the Info Booth to offer guidance and light support as needed.

RBC Royal Bank Bluesfest Accessibility Policy

Will there be ATM machines on site?

Yes, there will be several ATM machines throughout the venue grounds.

Will there be First Aid stations on site?

Yes, First Aid stations will be on site, clearly visible. (Please see venue site map)

Is there a lost and found?

Yes, we have one on site.  It is located at the administrations office in the War Museum.  After the festival, you may call us at our office and we will provide assistance.

Where can I park my car/van/truck?

We highly recommend the use of public transit, taxis (there will be a taxi stand on site) or parking at one of the convenient locations listed below.

These parking lots are all a short walk from the festival venue approximately one kilometer from the festival site

Place de Ville, Queen and Kent ($5 per night rates apply)

Place du Portage, Rue Maisonneuve

Terrace de la Chaudière, Rue Eddy

For a map of the area, including parking, please click here.

Will tickets be available on site?

Absolutely. Tickets are always available at the front gate box office. However, due to this year’s exceptional line up, we recommend purchasing your tickets in advance as the festival is ‘First come, first served’.

Can I leave from and come back to the festival?

Yes, you may go in and out of the festival grounds with proper daily accreditation.

Are concerts cancelled when it is raining?

No, concerts go on, rain or shine.

Will there be food /beverage vendors on site?

Yes, there will be a variety of cuisine and refreshments available to enjoy, including beer and wine.

Will there be toilets and hand-wash stations available on site?

Yes.

Will there be an information booth?

Yes, there will be an information booth located near the main gates (north side, just past the food tent by the main gates). There will also be an Information Team circulating the festival grounds prepared to answer any questions you may have.

Will there be a mist tent?

No

How do I become a Vendor? 

If you are interested in becoming a vendor, please visit the vendor information page to download an application.

How can I perform at RBC Royal Bank Bluesfest? 

Details about artists’ submissions for the following year are posted early November on our website.

How do I get donated tickets for my fundraising event?

As we receive hundreds of requests for ticket donations for fundraisers each year, we’ve had to institute a policy that includes a February 1st deadline.

Please submit all requests for donations to mrouleau@ottawabluesfest.ca prior to February 1st of that year’s event.